How to get a person on the line, part II

Not long ago we recommended dialing '0' in the midst of a phone-tree menu (“Press 3 for more options”) to skip straight to a real live person. Now the Tricks of the Trade blog says you should try not pressing any button at all:

"If you don’t press anything the system will likely assume that you have a rotary phone (people still do!) and patch you through to an operator or support representative. This trick will save you countless hours of frustration and wasted time."

Sadly this approach won’t work with fancy voice-activated systems.

User [Tricks of the Trade]

Die Dulci Fruere